Terms, privacy and risk
Last updated —.
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Organisation number: —
VAT number:
Telephone: —
E-mail: —
Terms of sale
1. What you buy
A monthly licence to use the Mean Machine AI software — an Expert Advisor for MetaTrader 5 — with the number of seats in your plan. One seat is one symbol on one live trading account. Demo accounts are free and use no seat. You receive the same .ex5 file, set files and a manual whatever plan you choose. The optional setup service is a one-off service in which we install and configure the software on your VPS.
This is software, not a financial service. We do not hold your money, do not trade for you, do not give investment advice and are not a broker.
2. Price, payment and renewal
Prices are in euro per month and include any VAT. Payment is handled by our payment provider (Stripe or Whop); we never see your card details. The licence renews every month until you cancel. You can cancel at any time where you paid; the licence then runs to the end of the period you have paid for.
3. Delivery
The licence key is delivered right after payment — on the confirmation page and by e-mail or in your Whop account. The e-mail also confirms your order, links these terms and records the consent described in section 4. Seats are claimed automatically the first time a chart with your key checks in, and you can free and move seats yourself on the account page (three times per 30 days; beyond that, contact us).
4. Right of withdrawal (consumers in the EU/EEA)
As a consumer you normally have 14 days to withdraw from a distance purchase.
- The licence is digital content delivered at once. At checkout you are asked to agree that the licence key is delivered immediately and to acknowledge that your right of withdrawal then ends; the order e-mail confirms this. If you did not give that consent, you can withdraw within 14 days of the purchase.
- The setup service: we only start once you have asked us to start within the withdrawal period and acknowledged that your right of withdrawal ends when the service has been fully performed. Until then you can withdraw; if you withdraw after we have started, you pay for the part already done.
- How: use withdraw from contract here — you get a receipt with the date and a reference at once, and an acknowledgement by e-mail. You can also e-mail us, or send the standard form below. You do not have to give a reason.
- Refund: what is owed is paid back within 14 days of your withdrawal, to the payment method you used.
Standard withdrawal form
To —, —, —:
I hereby give notice that I withdraw from my contract for the provision of the following service: …
Ordered on: …
Name of consumer: …
Address of consumer: …
Signature of consumer (only if this form is sent on paper): …
Date: …
5. How the licence behaves
- The software checks in with our licence server when it loads and about every six hours.
- If a payment fails, the software keeps trading for 72 hours after the paid period while the payment is retried. After that — or when a cancelled licence ends — it stops opening new positions but keeps managing, hedging and closing the positions that are already open. The licence system never closes a position by itself.
- If our server cannot be reached, the software keeps working for a grace period (48 hours by default).
6. What you may and may not do
You may use the software on the seats you pay for and on any number of demo accounts. You may not resell, share, copy to others, decompile or try to get around the licence check. We may pause a licence that is clearly being misused, after first contacting you where possible.
7. Your responsibility
You choose the broker, the account, the markets, the settings and how much money to risk, and you can stop the software at any time. Trading results depend on the market, your broker (spreads, commissions, execution) and your VPS; see the risk disclosure below.
8. Liability
We deliver the software as described and fix faults we are told about within a reasonable time. To the extent the law allows, we are not liable for trading losses, lost profit or indirect loss, or for faults caused by your broker, VPS, internet connection or MetaTrader itself. Nothing in these terms limits rights you have under mandatory consumer law.
9. Affiliate links
Some broker and VPS links on the site are affiliate links. If you sign up through them we may receive a commission. It costs you nothing extra and does not change the price of the software.
10. Complaints and disputes
Contact us first at the e-mail above — we answer within a few working days. Consumers resident in Sweden can take a dispute to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN). Consumers elsewhere in the EU can get free help from the European Consumer Centre in their country. Swedish law applies; if you are a consumer, you also keep the protection of the mandatory rules of the country where you live.
11. Changes
If we change these terms, subscribers are told by e-mail at least 30 days before the change applies, and can cancel before then.
Privacy notice
The seller named at the top is the controller for the personal data described here. We collect as little as the service needs.
| What | Why, and the legal basis | How long |
|---|---|---|
| Purchase: name, e-mail, plan, payment status (from Stripe or Whop — never card numbers) | To deliver and bill the licence (contract). Accounting records are required by the Swedish Accounting Act (legal obligation). | While you are a customer; accounting records until the end of the seventh year after the financial year |
| Licence check-ins from the software: licence key, MT5 account number, symbol, broker name, terminal build, a one-way hashed machine fingerprint, time | To assign seats and prevent misuse of the licence (contract and legitimate interest). | Check-in log 30 days; the seat list while the licence exists |
| Support chat: your messages and a random visitor id stored in your browser | To answer your questions (legitimate interest). The chat is answered by an automated assistant running on our own server with a local AI model; it is not sent to outside AI companies. | Up to 12 months, unless you ask us to delete it sooner |
| E-mail you send us | To answer you (legitimate interest). | Up to 24 months |
| The account page remembers your licence key in your own browser | Convenience; it never leaves your device except when you look up the licence. | Until you clear your browser data |
Who else receives data
Our payment providers, Stripe and Whop, process your payment. For part of that processing they act on our behalf; for other purposes — such as fraud prevention and their own legal obligations — they are independent controllers under their own privacy policies. Our licence server runs on Cloudflare, which processes technical data such as IP addresses to deliver and protect the service. The live price chart (TradingView) and any embedded videos (YouTube, privacy-enhanced mode) load only when you click to show them; those services then receive your IP address and may set their own cookies. The website's fonts are hosted by us.
Transfers outside the EU/EEA
Stripe, Whop and Cloudflare are based in the United States. Where personal data is transferred outside the EU/EEA, the transfer relies on the EU–US Data Privacy Framework where the recipient is certified, and otherwise on the European Commission's standard contractual clauses.
Your rights
You can ask for access to, correction or deletion of your data, restriction of processing, object to processing based on legitimate interest, and ask for data portability. E-mail us. You can also complain to the Swedish Authority for Privacy Protection (IMY) or the data protection authority where you live.
We do not sell personal data or use advertising trackers, and our own pages set no cookies. They store only a random visitor id in your browser when you use the chat, and your licence key if you tick remember my key on the account page. Third-party content (the TradingView chart, YouTube videos) loads only when you choose to show it.
Risk disclosure
Trading leveraged products such as forex and CFDs carries a high risk of losing money rapidly. Most retail accounts that trade CFDs lose money. Mean Machine AI uses grid and hedging techniques: an open basket can carry large unrealised drawdown before it resolves, and losing your entire account balance is a real possible outcome.
- Backtests, recordings and demo results describe what already happened. They do not predict future results.
- We do not promise profit, we do not manage your money and nothing on this site is investment advice.
- Deposit bonuses offered by brokers are not a substitute for your own balance; do not count them toward the recommended minimum.
- Only use money you can afford to lose, and run the software on a demo account first — for at least a month.
- The scanner on the website shows the software's reading of the daily chart. It is not a trading signal or a recommendation.